मंगळवार, २७ जुलै, २०१०

OUTLOOK EXPRESS / MICROSOFT OUTLOOK ERROR CODES

GENERAL ERRORS
0x800CCC00 LOAD SICILY FAILED - Authentication did not load.
  1. Try closing and restarting Outlook express
  2. If still getting same error, wait 20-30 minutes for a server reset of your account then try again
  3. It could be a corruption of the user account in Outlook Express. Try setting up a second identity and see if it works
0x800CCC01 INVALID CERTIFICATE CONTENT
  1. Get your certificate re-issued by your authority server
0x800CCC02 INVALID CERTIFICATE DATE
  1. Get your certificate re-issued by your authority server
0x800CCC03 USER ALREADY CONNECTED
  1. You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and try again
  2. Some mail servers will not recognise an improper disconnection. This will result in the account being 'Poplocked'. Either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account. This can normally only be done with accounts that have UNIX shells
  3. If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account
0x800CCC04 CONN
0x800CCC05 NOT CONNECTED TO SERVER
  1. Can you get web pages? If so, you may have the wrong mail server typed in your account settings or the server may be down
  2. If you cannot get web pages then hang up and try connecting again
  3. Reboot the computer and try again
  4. If it's still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
0x800CCC06 CONN SEND
0x800CCC07 WOULD BLOCK
0x800CCC08 INVALID STATE
0x800CCC09 CONN RECV
0x800CCC0A MESSAGE DOWNLOAD INCOMPLETE
  1. This is a possible corruption of the pop3uidl file. Close the Internet connection and all programs. Search for the file 'pop3uidl and delete it. Reconnect and it should work
  2. Repeat step 1 with a reboot before you check your mail again
  3. You may have a corrupt or a very large file attachment on the mail server. Large file attachments, mail that are missing headers or mail that do not conform to the mail RFC's can cause this
0x800CCC0B SERVER OR MAILDROP IS BUSY
  1. Try to retrieve e-mail about once every 5 minutes. Alternatively, call your ISP help desk to make sure that the server hasn't crashed
  2. You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and then try again
  3. Some mail servers will not recognise an improper disconnection. This will result in the account being 'Poplocked'. Either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account. This can normally only be done with accounts that have UNIX shells
  4. If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account
0x800CCC0C NOT INIT
0x800CCC0D CANT FIND HOST - Cannot locate server
  1. This error can appear if you have 'notify me if there are any new newsgroups' selected but don't have a news account set up. Go to TOOLS > OPTIONS > GENERAL TAB and untick this option.
  2. If Norton Antivirus is installed then read this article.
  3. Can you get web pages? If so then you may just have the wrong mail server typed into your account details or the server may be down
  4. If you cannot get web pages then hang up and try connecting again
  5. Reboot the computer and try again
  6. If it's still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
0x800CCC0E FAILED TO CONNECT - Cannot connect to server
  1. This error can appear if you have 'notify me if there are any new newsgroups' selected but don't have a news account set up. Go to TOOLS > OPTIONS > GENERAL TAB and untick this option.
  2. If Norton Antivirus is installed then read this article.
  3. Can you get web pages? If so then you may just have the wrong mail server typed into your account details or the server may be down
  4. If you cannot get web pages then hang up and try connecting again
  5. Reboot the computer and try again
  6. If it's still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
0x800CCC0F CONNECTION DROPPED
  1. The modem or network cable was disconnected. If this happens frequently then try updating the modem drivers or adding an Init string. Possible cause may be line noise.
0x800CCC10 INVALID ADDRESS - Address not known on server
  1. Check the spelling in the TO: field of the e-mail. Delete the old message from the Outbox and then try it again.
0x800CCC11 INVALID ADDRESS LIST - Mailing list not known on the server
  1. Check the spellings of the address list and try it again.
  2. Check with the administrator (if any) to see if you have the correct access to the list from the terminal you are using.
0x800CCC12 SOCKET READ ERROR - Unable to send Winsock request
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC13 SOCKET WRITE ERROR - Unable to read Winsock
  1. This error sometimes appears when trying to download e-mails with an attachment. Having software such as Netnanny installed can cause this to happen. Disabling the software can resolve this error.
  2. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC14 SOCKET INIT ERROR - Unable to initialise Winsock.
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task! In Windows XPsp2 and later open a command prompt and type "netsh winsock reset".
0x800CCC15 SOCKET CONNECT ERROR - Unable to open Windows socket
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC16 INVALID ACCOUNT - User account not recognised
  1. Check the spelling of the account name and re-enter the password taking care to spell it correctly.
0x800CCC17 USER CANCEL
  1. You have pressed the cancel button
  2. You may have mail that are missing headers, mail that does not conform to the mail RFC's or a corrupt or very large file attachment on the mail server.
  3. If you pressed cancel because it is taking a long while or is timing out then the pop3uidl file may be corrupted. Close your Internet connection and all other programs. Find and delete the file, pop3uidl, reconnect and try it again.
  4. If still the same error then repeat step 3, and reboot before trying to check the mail again.
0x800CCC18 SICILY LOGON FAILED - Logon attempt failed
  1. Check account information, making sure account is not case sensitive, close Outlook Express, restart the computer and try reconnecting.
  2. Create a different identity and see if it will logon on from this identity with the same information.
  3. Make sure the account is still active with the ISP and that the ISP is not having an e-mail outllook.
0x800CCC19 TIMEOUT
  1. This is a possible corruption of the pop3uidl file. Close the Internet connection and all programs. Search for the file 'pop3uidl and delete it. Reconnect and it should work
  2. Repeat step 1 with a reboot before you check your mail again
  3. You may have a corrupt or a very large file attachment on the mail server. Large file attachments, mail that are missing headers or mail that do not conform to the mail RFC's can cause this
0x800CCC1A SECURE CONNECT FAILED - Unable to connect using SSL
  1. Your ISP may not require an SSL connection. Turn off SSL in the e-mail account properties and try again
0x800420CB POP3 NO STORE - Mail cannot be stored on server
0x800CCC90 POP3 RESPONSE ERROR - Client response invalid
0x800CCC91 POP3 INVALID USERNAME - Invalid username or username not found
0x800CCC92 POP3 INVALID PASSWORD - Password not valid for account
0x800CCC93 POP3 PARSE FAILURE - Unable to interpret response
0x800CCC94 POP3 NEED STAT - STAT command required
0x800CCC95 POP3 NO MESSAGES - No messages on the server
0x800CCC96 POP3 NO MARKED MESSAGES - No messages marked for retrieval
0x800CCC97 POP3 POPID OUT OF RANGE - Message ID out of range
0x800CCC60 SMTP RESPONSE ERROR - Invalid response
0x800CCC61 SMTP UNKNOWN RESPONSE CODE - Unknown error code
0x800CCC62 SMTP 500 SYNTAX ERROR - Syntax error returned
0x800CCC63 SMTP 501 PARAM SYNTAX - Parameter syntax incorrect
0x800CCC64 SMTP 502 COMMAND NOTIMPL - Command not implemented
0x800CCC65 SMTP 503 COMMAND SEQ - Improper command sequence
0x800CCC66 SMTP 504 COMMAND PARAM NOTIMPL - Command not implemented
0x800CCC67 SMTP 421 NOT AVAILABLE - Command not available
0x800CCC68 SMTP 450 MAILBOX BUSY - Mailbox is locked and busy
0x800CCC69 SMTP 550 MAILBOX NOT FOUND - Mailbox not found
0x800CCC6A SMTP 451 ERROR PROCESSING - Error processing request
0x800CCC6B SMTP 551 USER NOT LOCAL - User mailbox is known but mailbox not on this server
0x800CCC6C SMTP 452 NO SYSTEM STORAGE - No space to store messages
0x800CCC6D SMTP 552 STORAGE OVERFLOW - Storage limit exceeded
0x800CCC6E SMTP 553 MAILBOX NAME SYNTAX - Invalid mailbox name syntax
0x800CCC6F SMTP 554 TRANSACT FAILED - Transaction failed
0x800CCC78 SMTP REJECTED SENDER - Unknown sender
  • This is caused by having the incorrect e-mail address in the 'Reply To' field
0x800CCC79 SMTP REJECTED RECIPIENTS - Server rejected recipients
0x800CCC7A SMTP NO SENDER - No sender address specified
0x800CCC7B SMTP NO RECIPIENTS - No recipients specified
0x800CCCA0 NNTP RESPONSE ERROR - News server response error
0x800CCCA1 NNTP NEWSGROUPS FAILED - Newsgroup access failed
0x800CCCA2 NNTP LIST FAILED - LIST command to server failed
0x800CCCA3 NNTP LISTGROUP FAILED - Unable to display list
0x800CCCA4 NNTP GROUP FAILED - Unable to open group
0x800CCCA5 NNTP GROUP NOTFOUND - Group not on server
0x800CCCA6 NNTP ARTICLE FAILED - Message not on server
0x800CCCA7 NNTP HEAD FAILED - Message header not found
0x800CCCA8 NNTP BODY FAILED - Message body not found
0x800CCCA9 NNTP POST FAILED - Unable to post to server
0x800CCCAA NNTP NEXT FAILED - Unable to open next message
0x800CCCAB NNTP DATE FAILED - Unable to display date
0x800CCCAC NNTP HEADERS FAILED - Unable to display headers
0x800CCCAD NNTP XHDR FAILED - Unable to display MIME headers
0x800CCCAE NNTP INVALID USERPASS - Invalid username or password
0x800CCCC2 RAS NOT INSTALLED - RAS/DUN not installed
0x800CCCC3 RAS PROCS NOT FOUND - RAS/DUN process not found
0x800CCCC4 RAS ERROR - RAS/DUN error returned
0x800CCCC5 RAS INVALID CONNECTOID - Connectoid damaged or missing
0x800CCCC6 RAS GET DIAL PARAMS - Error getting dial settings
0x800CCC40 WINSOCK WSASYSNOTREADY - Network subsystem is unusable
0x800CCC41 WINSOCK WSAVERNOTSUPPORTED - Windows Sockets cannot support this application
0x800CCC42 WINSOCK WSAEPROCLIM
0x800CCC43 WINSOCK WSAEFAULT - Bad address
0x800CCC44 WINSOCK FAILED WSASTARTUP - Unable to load Windows Sockets
0x800CCC45 WINSOCK WSAEINPROGRESS - Operation now in progress
  • This error appears if a Windows Sockets API is called while a blocking function is in progress
0x800CCCD1 IMAP LOGINFAILURE - Login failed
0x800CCCD2 IMAP TAGGED NO RESPONSE - Message tagged
0x800CCCD3 IMAP BAD RESPONSE - Invalid response to request
0x800CCCD4 IMAP SVR SYNTAXERR - Syntax error
0x800CCCD5 IMAP NOTIMAPSERVER - Not an IMAP server
0x800CCCD6 IMAP BUFFER OVERFLOW - Buffer limit exceeded
0x800CCCD7 IMAP RECVR ERROR - Recovery error
0x800CCCD8 IMAP INCOMPLETE LINE - Incomplete data
0x800CCCD9 IMAP CONNECTION REFUSED - Connection not allowed
0x800CCCDA IMAP UNRECOGNISED RESP - Unknown response
0x800CCCDB IMAP CHANGEDUID - User ID has changed
0x800CCCDC IMAP UIDORDER - User ID command failed
0x800CCCDD IMAP UNSOLICITED BYE - Unexpected disconnect
0x800CCCDE IMAP IMPROPER SVRSTATE - Invalid server state
0x800CCCDF IMAP AUTH NOT POSSIBLE - Unable to authorize client
0x800CCCE0 IMAP OUT OF AUTH METHODS - No more authorization types





































Error CodeFixit!Error TypeDescription
0x800CCC00FixLOAD_SICILY_FAILEDAuthentication did not load.
0x800CCC01FixINVALID_CERT_CNInvalid certificate content.
0x800CCC02FixINVALID_CERT_DATEInvalid certificate date.
0x800CCC03FixALREADY_CONNECTEDUser already connected.
0x800CCC04N/ACONNN/A
0x800CCC05FixNOT_CONNECTEDNot connected to server.
0x800CCC06N/ACONN_SENDN/A
0x800CCC07N/AWOULD_BLOCKN/A
0x800CCC08N/AINVALID_STATEN/A
0x800CCC09N/ACONN_RECVN/A
0x800CCC0AFixINCOMPLETEMessage download incomplete.
0x800CCC0BFixBUSYServer or maildrop is busy.
0x800CCC0CN/ANOT_INITN/A
0x800CCC0DFixCANT_FIND_HOSTCannot locate server.
0x800CCC0EFixFAILED_TO_CONNECTCannot connect to server.
0x800CCC0FFixCONNECTION_DROPPEDConnection closed.
0x800CCC10FixINVALID_ADDRESSAddress not known on server.
0x800CCC11FixINVALID_ADDRESS_LISTMailing list not known on server.
0x800CCC12FixSOCKET_READ_ERRORUnable to send Winsock request.
0x800CCC13FixSOCKET_WRITE_ERRORUnable to read Winsock reply.
0x800CCC14FixSOCKET_INIT_ERRORUnable to initialize Winsock.
0x800CCC15FixSOCKET_CONNECT_ERRORUnable to open Windows Socket.
0x800CCC16FixINVALID_ACCOUNTUser account not recognized.
0x800CCC17FixUSER_CANCELUser canceled operation.
0x800CCC18FixSICILY_LOGON_FAILEDLogon attempt failed.
0x800CCC19FixTIMEOUTN/A
0x800CCC1AFixSECURE_CONNECT_FAILEDUnable to connect using SSL.



POP3 Errors

Error CodeFixit!Error TypeDescription
0x800420CBN/APOP3_NO_STOREMail cannot be stored on server.
0x800CCC90N/APOP3_RESPONSE_ERRORClient response invalid.
0x800CCC91N/APOP3_INVALID_USER_NAMEInvalid user name or user not found.
0x800CCC92N/APOP3_INVALID_PASSWORDPassword not valid for account.
0x800CCC93N/APOP3_PARSE_FAILUREUnable to interpret response.
0x800CCC94N/APOP3_NEED_STATSTAT Command required.
0x800CCC95N/APOP3_NO_MESSAGESNo messages on server.
0x800CCC96N/APOP3_NO_MARKED_MESSAGESNo messages marked for retrieval.
0x800CCC97N/APOP3_POPID_OUT_OF_RANGEMessage ID out of range.



SMTP Errors

Error CodeFixit!Error TypeDescription
0x800CCC60N/ASMTP_RESPONSE_ERRORInvalid response.
0x800CCC61N/ASMTP_UNKNOWN_RESPONSE_CODEUnknown error code.
0x800CCC62N/ASMTP_500_SYNTAX_ERRORSyntax error returned.
0x800CCC63N/ASMTP_501_PARAM_SYNTAXParameter syntax incorrect.
0x800CCC64N/ASMTP_502_COMMAND_NOTIMPLCommand not implemented.
0x800CCC65N/ASMTP_503_COMMAND_SEQImproper command sequence.
0x800CCC66N/ASMTP_504_COMMAND_PARAM_NOTIMPLCommand not implemented.
0x800CCC67N/ASMTP_421_NOT_AVAILABLECommand not available.
0x800CCC68N/ASMTP_450_MAILBOX_BUSYMailbox is locked and busy.
0x800CCC69N/ASMTP_550_MAILBOX_NOT_FOUNDMailbox not found.
0x800CCC6AN/ASMTP_451_ERROR_PROCESSINGError processing request.
0x800CCC6BN/ASMTP_551_USER_NOT_LOCALUser mailbox is known, but mailbox not on this server.
0x800CCC6CN/ASMTP_452_NO_SYSTEM_STORAGENo space to store messages.
0x800CCC6DN/ASMTP_552_STORAGE_OVERFLOWStorage limit exceeded.
0x800CCC6EN/ASMTP_553_MAILBOX_NAME_SYNTAXInvalid mailbox name syntax.
0x800CCC6FN/ASMTP_554_TRANSACT_FAILEDTransaction failed.
0x800CCC78N/ASMTP_REJECTED_SENDERUnknown sender. This is caused by having the incorrect e-mail address in the Reply-To field.
0x800CCC79N/ASMTP_REJECTED_RECIPIENTSServer rejected recipients.
0x800CCC7AN/ASMTP_NO_SENDERNo sender address specified.
0x800CCC7BN/ASMTP_NO_RECIPIENTSNo recipients specified.



NNTP Errors

Error CodeFixit!Error TypeDescription
0x800CCCA0N/ANNTP_RESPONSE_ERRORNews server response error.
0x800CCCA1N/ANNTP_NEWGROUPS_FAILEDNewsgroup access failed.
0x800CCCA2N/ANNTP_LIST_FAILEDLIST command to server failed.
0x800CCCA3N/ANNTP_LISTGROUP_FAILEDUnable to display list.
0x800CCCA4N/ANNTP_GROUP_FAILEDUnable to open group.
0x800CCCA5N/ANNTP_GROUP_NOTFOUNDGroup not on server.
0x800CCCA6N/ANNTP_ARTICLE_FAILEDMessage not on server.
0x800CCCA7N/ANNTP_HEAD_FAILEDMessage header not found.
0x800CCCA8N/ANNTP_BODY_FAILEDMessage body not found.
0x800CCCA9N/ANNTP_POST_FAILEDUnable to post to server.
0x800CCCAAN/ANNTP_NEXT_FAILEDUnable to open next message.
0x800CCCABN/ANNTP_DATE_FAILEDUnable to display date.
0x800CCCACN/ANNTP_HEADERS_FAILEDUnable to display headers.
0x800CCCADN/ANNTP_XHDR_FAILEDUnable to display MIME headers.
0x800CCCAEN/ANNTP_INVALID_USERPASSInvalid user or password.



RAS/DUN Errors

Error CodeFixit!Error TypeDescription
0x800CCCC2N/ARAS_NOT_INSTALLEDRAS/DUN not installed.
0x800CCCC3N/ARAS_PROCS_NOT_FOUNDRAS/DUN process not found.
0x800CCCC4N/ARAS_ERRORRAS/DUN error returned.
0x800CCCC5N/ARAS_INVALID_CONNECTOIDConnectoid damaged or missing.
0x800CCCC6N/ARAS_GET_DIAL_PARAMSError getting dial settings.



Winsock Errors

Error CodeFixit!Error TypeDescription
0x800CCC40N/AWINSOCK_WSASYSNOTREADYNetwork subsystem is unusable.
0x800CCC41N/AWINSOCK_WSAVERNOTSUPPORTEDWindows Sockets cannot support this application.
0x800CCC42N/AWINSOCK_WSAEPROCLIMN/A
0x800CCC43N/AWINSOCK_WSAEFAULTBad address.
0x800CCC44N/AWINSOCK_FAILED_WSASTARTUPUnable to load Windows Sockets.
0x800CCC45N/AWINSOCK_WSAEINPROGRESSOperation now in progress. This error appears if a Windows Sockets API is called while a blocking function is in progress.



IMAP Errors

Error CodeFixit!Error TypeDescription
0x800CCCD1N/AIMAP_LOGINFAILURELogin failed.
0x800CCCD2N/AIMAP_TAGGED_NO_RESPONSEMessage tagged.
0x800CCCD3N/AIMAP_BAD_RESPONSEInvalid response to request.
0x800CCCD4N/AIMAP_SVR_SYNTAXERRSyntax error.
0x800CCCD5N/AIMAP_NOTIMAPSERVERNot an IMAP server.
0x800CCCD6N/AIMAP_BUFFER_OVERFLOWBuffer limit exceeded.
0x800CCCD7N/AIMAP_RECVR_ERRORRecovery error.
0x800CCCD8N/AIMAP_INCOMPLETE_LINEIncomplete data.
0x800CCCD9N/AIMAP_CONNECTION_REFUSEDConnection not allowed.
0x800CCCDAN/AIMAP_UNRECOGNIZED_RESPUnknown response.
0x800CCCDBN/AIMAP_CHANGEDUIDUser ID has changed.
0x800CCCDCN/AIMAP_UIDORDERUser ID command failed.
0x800CCCDDN/AIMAP_UNSOLICITED_BYEUnexpected disconnect.
0x800CCCDEN/AIMAP_IMPROPER_SVRSTATEInvalid server state.
0x800CCCDFN/AIMAP_AUTH_NOT_POSSIBLEUnable to authorize client.
0x800CCCE0N/AIMAP_OUT_OF_AUTH_METHODSNo more authorization types.